our promise
Premium Quality
Our bags come to life through the skilled hands of seasoned professionals who bring years of expertise to every stitch. We take pride in using only the finest quality genuine cowhide leather, carefully selected for its durability, texture, and timeless appeal.
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FAQ
Placing an Order
To place an order on our website, simply browse our collection of leather bags and select the item(s) you wish to purchase. Add the desired item(s) to your shopping cart and proceed to checkout. Follow the prompts to enter your shipping and payment information, then review and confirm your order before completing the transaction.
While creating an account is not required to place an order, we recommend doing so for a faster checkout process and to track your order history. You can easily create an account during the checkout process by providing your email address and creating a password.
Once an order has been placed and confirmed, it enters our processing system for fulfillment. Therefore, modifications or cancellations may not always be possible. If you need to make changes to your order, please contact us as soon as possible, and we will do our best to accommodate your request. However, please note that we cannot guarantee changes to orders that have already been processed or shipped.
Shipping
We understand the importance of timely delivery and have outlined our estimated delivery times for both domestic and international shipping as follows:
Domestic Shipping: 3-4 business days
International Shipping: 6-12 business days
Please note that these timeframes are estimates and may vary depending on your location. However, in most cases, your order will arrive well before the maximum time frame.
We are happy to offer free expedited shipping.
Leather Care
To keep your leather bag looking its best, we recommend regular cleaning and conditioning. Use a soft cloth or brush to remove any surface dirt, then apply a small amount of leather conditioner using a clean cloth. Avoid exposing your bag to direct sunlight or extreme temperatures, as this can cause the leather to dry out or fade.
Yes, we recommend using a high-quality leather conditioner specifically formulated for the type of leather used in your bag. Apply the conditioner sparingly using a clean cloth, then buff gently to distribute evenly. Allow the conditioner to penetrate the leather for a few minutes before wiping off any excess with a dry cloth.
To maintain the color and shine of your leather bag, avoid exposing it to harsh chemicals, abrasive cleaners, or excessive moisture. Regularly condition the leather to keep it supple and hydrated, which will help prevent cracking and fading. Additionally, store your bag in a cool, dry place away from direct sunlight when not in use to preserve its appearance for years to come.